Privacy Policy – The Malley Practice
Last updated: May 2026
At The Malley Practice, your privacy is important. This policy explains how your personal information is collected, used and stored when you contact or work with The Malley Practice.
What information may be collected
The Malley Practice may collect personal information including:
- Your name
- Email address
- Phone number
- Information shared through enquiry forms, emails or sessions
- Appointment and payment information
Only information that is necessary to provide wellbeing support services or respond to enquiries will be collected.
How your information is used
Your information may be used to:
- Respond to enquiries
- Arrange and manage appointments
- Provide wellbeing support services
- Maintain brief records relating to sessions or communication
- Send important service-related information
Your information will not be sold or shared for marketing purposes.
Confidentiality
Information shared with The Malley Practice is treated respectfully and confidentially.
However, confidentiality may be broken if there is concern about:
- Serious harm to yourself or others
- Safeguarding issues involving a child or vulnerable adult
- Legal obligations requiring disclosure
Where possible, this would be discussed with you first.
Storage of information
Information is stored securely using password-protected devices and secure systems.
Reasonable steps are taken to protect personal information from loss, misuse or unauthorised access.
How long information is kept
Personal information will only be kept for as long as necessary for administrative, legal or professional purposes.
Enquiry information that does not lead to ongoing support may be deleted after a reasonable period.
Your rights
Under UK GDPR, you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information where appropriate
- Withdraw consent for communication
To make a request, or if you have concerns about how your data is handled, please contact:
Katie Malley
The Malley Practice
Cookies and website data
This website may use basic cookies or analytics to help improve the website experience.
You can usually disable cookies through your browser settings.
External services
If external services are used (such as online booking systems, payment providers or email platforms), those providers may also process your data in accordance with their own privacy policies.
Wellbeing support disclaimer
The Malley Practice provides wellbeing support services and is not a medical, counselling or psychotherapy service.
If you require mental health treatment, crisis support or clinical care, please contact an appropriate qualified professional or emergency service.
Changes to this policy
This privacy policy may be updated from time to time. The latest version will always be available on this website.
Website hosting and third-party services
This website may use trusted third-party providers for website hosting, contact forms, booking systems or payment processing. These providers may process limited personal information in order to deliver their services securely.